The State of Relocation

We believe it’s time to change relocation.

The mobility industry is in a state of change as mobility volume fluctuates in a post-covid world and companies negotiate with labor forces about office presence. One thing is certain: many of us are tired of the old way of doing things in an industry rife with cronyism and bad service; no one more so than those of us who depend on high standards and who pride ourselves on exceptional results. Decades in the mobility industry have seen little technological innovation and bottom of the barrel standards despite the globalization of technology and expansion of professional labor markets, but there are several players interested in doing things well and bringing change. Destiny Services is proud to be among them.

The future of relocation is not just a story of technology for its own sake. What’s called for amongst services like ours is a standardization of quality with technological development applied to service delivery and program oversight. On the DSP side, we don’t always need another app that provides city guides. We first need innovative communications platforms and systems that ensure key program elements occur so that transferees receive the guidance they really need as part of a greater process. We can do all this and still provide the same human service, so long as the framework makes sense and is implemented thoughtfully.

Without that kind of system, we can still do amazing things, but our clients may never even know those things are happening across relocations. With it, we can go beyond reporting and ease of access to improve consistency and reach of service. Reach of service means predicting when a transferee is having trouble with a purchase and is going to overspend or heading off a future landlord dispute that is going to cost them the deposit. Anything that expands reach of service will save clients on the bottom line.

Those who operate the old way—without significant reporting and without any internal system when it comes to program management—simply ensure they’ll fail to be consistent and fail to improve their services. Destiny Services’ primary focus is on program design and evolutionary management of programs because we are at the coalface with transferees where we can produce actual bottom line results and save clients money, but we also value outward-facing technology and the role it can play in that equation to make everyone's life easier.

Ultimately, watching one transferee get great results and great service and her co-worker see terrible service from the same provider is unacceptable. Service businesses need to be consistent and need to evolve to provide value over time to clients. At Destiny Services, we hope to contribute to that process as much as possible and we believe the mobility industry needs to be more forward looking. This is not just in our bailiwick because we are at the high end of the market and work with demanding clients with high expectations. These improvements are the future of of the mobility industry.

Ukrainian Refugee Program

At Destiny Services, we witness the benefits of cultural exchange on a daily basis and we support the rights of civilians and refugees.

The world is arguably closer to major global conflict than at any time since the Cuban Missile Crisis in 1962. We believe that bringing people together across cultures helps prevent the outbreak of war and the development of circumstances such as those the world is now witnessing.

We are proud to announce that we will now be providing free destination services and support to Ukrainian refugees.

We now have a relocation program available to all conflict refugees and asylum seekers. If you are a refugee in the United States who needs help finding housing, obtaining documents, or if you are struggling with other relocation needs, please click here for more information about how we can assist you with your search to find housing and to get settled. For our Services page, click here.

Finding your home in a new city

It's not easy to find a place to live when you relocate for work.

Tough markets

Your search to find a place to live will be one the hardest things you’ll do during your relocation. The cities we tend to move to and that we find employment in usually have the most competitive housing markets, and the home finding process can already pose challenges. Either way, it takes time to become an expert in a local housing market and time is a currency you don’t have when you’re busy juggling a new place of work and life in a new city.

Bad choices about housing can leave you unhappy and can cost a small fortune. Problems with housing at the start of your relocation can waste your time and leave you missing out on your job when you should be enjoying getting started. Pitfalls are everywhere. Different cities have very different housing markets. There are different local customs and regulations regarding real estate. One city’s pricing is not always comparable to another. There are differences in the types and categories of rental properties. Knowing about all the factors makes a huge difference in a tenant’s ultimate happiness.

Rental realtors

Rental realtors are not always a solution to these issues. They are available to help tenants find housing in some cities, but a realtor’s job is primarily to offer listings and show properties on behalf of landlords, not to protect the interests of prospective tenants. In competitive cities, the role is primarily transactional and comes down to being there for viewings, processing applicants, and handling leases. You might have trouble getting a rental realtor in some cities to even answer the phone or send you any listings at all.

Rental realtors usually represent the landlord in the equation and are often contractually bound to the landlord’s interests. Relying solely on a realtor’s advice is like relying on a car salesman to best guide you on your purchase. You may hope they occasionally give you fair insight into which car on their lot might fit your wallet and your needs, but you should not expect them to advise you to go across the street to the lot next door for a better deal.

How we can help

A dedicated relocation consultant working with you in your new city can be a great help when it comes to assessing your rental options, even when you have a realtor involved. We already know what realtors know, and we help with the home search from start to finish. We attend viewings, review search criteria, point out red flags, make comparisons, help judge potential properties, navigate the application process, and review leases. We are here to help you make the right decisions in ways that realtors are not, and we also understand all the other aspects of your relocation.

At Destiny Services, we pride ourselves on our attention to detail and our expertise at home finding. Our consultants are the people we ourselves turn to when we relocate, because no one individual has all the answers for every rental market. Want to ensure you save money and time before you sign your next lease? Contact us today.